Auto Impact II

★★★★★
  • 260 Laredo Drive

    Decatur, GA 30030

    Map & Directions
  • 404-377-8464

About Auto Impact II

Categories
  • Auto Body Paint & Repair
  • Auto Glass
  • Auto Parts & Accessories
  • Auto Restoration
  • Paintless Dent Removal
Details
  • Auto Interior Repair
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Collision repair serving the Metro-Atlanta area.
Associations
  • I-Car
  • Georgia Collision Industry Association
  • Assured Performance
Year Established
  • 2002
Keywords
  • Auto body repair
  • custom paint,
  • pin-striping
  • auto accessories
  • color-matching
  • windshield repair,
  • auto glass repair
  • Paint and Body Repairs
  • Collision Damage Repair
  • Dent Removal
Products
  • auto accessories
Specialties
  • Paint and Body Repairs
  • Collision Damage Repair
  • Complete Repainting
  • Scratches & Dents
  • Bumpers & Mirrors
  • Custom Paintwork and Stripework
  • Metal and Composite Panel Fabrication
Payment Options
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Dupont
Services
  • Auto body repair
  • custom paint,
  • pin-striping
  • color-matching
  • windshield repair
  • auto glass repair
  • Paint and Body Repairs
Languages
  • English

Automotive

Automotive
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J.C.'s Superior Autobody Shop

1222 West Marietta Street Atlanta, GA

5 219
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.

The guys here are great. I brought my car in for some much needed repairs. the guys called me the next morning letting me know my car was ready for pick up. truly the best customer service. Thanks

5
★★★★★

The guys here are great. I brought my car in for some much needed repairs. the guys called me the next morning letting me know my car was ready for pick up. truly the best customer service. Thanks

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3 out of 3 people found this review helpful.

.

Outstanding customer service, need more
like her, explained everything on
the forms, thanks!

2
★★★★★

Outstanding customer service, need more
like her, explained everything on
the forms, thanks!

.

Outstanding customer service, need more
like her, explained everything on
the forms, thanks! .

5
★★★★★

Outstanding customer service, need more
like her, explained everything on
the forms, thanks! .

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3 out of 3 people found this review helpful.

.

Very professional and cheerful, patience was was outstanding !

2
★★★★★

Very professional and cheerful, patience was was outstanding !

.

Very professional and cheerful, patience was outstanding ! .

5
★★★★★

Very professional and cheerful, patience was outstanding ! .

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3 out of 3 people found this review helpful.

.

The service was exceptional, professional, and convenient. Martin with Geico initiated the ball reeling and Demetri's took the ball and handled the rest. They both were great. The rental car process was easy and convenient, also my only complaint, the guy bringing the rental car took 45 minutes, the agent checked in on him several times.

2
★★★★★

The service was exceptional, professional, and convenient. Martin with Geico initiated the ball reeling and Demetri's took the ball and handled the rest. They both were great. The rental car process was easy and convenient, also my only complaint, the guy bringing the rental car took 45 minutes, the agent checked in on him several times.

.

The service was exceptional, professional, and convenient. Martin with Geico initiated the ball reeling and Demetri's took the ball and handled the rest. They both were great. The rental car process was easy and convenient, also my only complaint, the guy bringing the rental car took 45 minutes, the agent checked in on him several times.

5
★★★★★

The service was exceptional, professional, and convenient. Martin with Geico initiated the ball reeling and Demetri's took the ball and handled the rest. They both were great. The rental car process was easy and convenient, also my only complaint, the guy bringing the rental car took 45 minutes, the agent checked in on him several times.

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3 out of 3 people found this review helpful.

.

Have had my car repaired there many several times with great service repair.

2
★★★★★

Have had my car repaired there many several times with great service repair.

.

Have had my car repaired there many several times with great service repair.

5
★★★★★

Have had my car repaired there many several times with great service repair.

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2 out of 2 people found this review helpful.

.

Very friendly and efficient. Details to the damages were excellent.

2
★★★★★

Very friendly and efficient. Details to the damages were excellent.

.

We always come here when we have any issues with our car. Your staff is super! They are continuously helpful and extremely courteous!!

2
★★★★★

We always come here when we have any issues with our car. Your staff is super! They are continuously helpful and extremely courteous!!

.

We always come here when we have any issues with our car. Your staff is super! They are continuously helpful and extremely courteous!!

5
★★★★★

We always come here when we have any issues with our car. Your staff is super! They are continuously helpful and extremely courteous!!

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3 out of 3 people found this review helpful.

.

The speed and quality of work was great.

2
★★★★★

The speed and quality of work was great.

.

Courteous staff. Seemed knowledgeable about repairs and everyone had a very professional attitude.

2
★★★★★

Courteous staff. Seemed knowledgeable about repairs and everyone had a very professional attitude.

.

Courteous staff. Seemed knowledgeable about repairs and everyone had a very professional attitude.

5
★★★★★

Courteous staff. Seemed knowledgeable about repairs and everyone had a very professional attitude.

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3 out of 3 people found this review helpful.

.

I was referred to AutoImpact by my insurance company and I have to say it was a great experience for such a troubling time. Not only was the customer service great, I was very much impressed with the building and atmosphere there. Enterprise was on site and I was in and out and made it to work on time as promised. The work done to my vehicle was great. I also had a few things besides the Insurance claim done which I was very please with.

5
★★★★★

I was referred to AutoImpact by my insurance company and I have to say it was a great experience for such a troubling time. Not only was the customer service great, I was very much impressed with the building and atmosphere there. Enterprise was on site and I was in and out and made it to work on time as promised. The work done to my vehicle was great. I also had a few things besides the Insurance claim done which I was very please with.

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3 out of 3 people found this review helpful.

.

after I took my car to this shop for repair after I was rear-ended. It has been over 4 months and I still DO NOT have my car. This shop claimed they made additional repairs other than the bumper, but after speaking with the lady who hit me insurance company (State Farm), they advised that they did not authorize these repairs. I asked the manager of the shop to send me in writing the authorization, and he promised to do so, but did not. I called State Farm to try to get them involved, but they said that they had paid for all of the damages assess by their adjuster and was not responsible. State Farm also stopped paying for the rental car and because my car has been held hostage at this shop, I was left to pay 1200 dollars to Enterprise. I no longer have the money to pay for a rental car and do not have a way to and from work. I contacted a lawyer who also asked this shop to provide in writing who authorized the additional repairs and was told that they would fax it, but DID NOT.To make matters worst, I asked them to release my car immediately, but was told that I would need to pay them 1500 dollars for the additional work. Please keep in mind, that I am stuck in the middle. I did not cause the accident, but I am left holding the bag.
I asked the front desk receptionist Lelah to provide me the owner of the shop name so that I could petition him or her, but she left me on the phone for several minutes to only come back and say that they would call me back. Any time that I have called the shop, I have been told that they would get back to me and they NEVER do. In my opinion, the receptionist is just as bad as the manager of this shop because she is willingly participating with the injustice done by this company. I would not recommend this place to anyone.

1
★☆☆☆☆

after I took my car to this shop for repair after I was rear-ended. It has been over 4 months and I still DO NOT have my car. This shop claimed they made additional repairs other than the bumper, but after speaking with the lady who hit me insurance company (State Farm), they advised that they did not authorize these repairs. I asked the manager of the shop to send me in writing the authorization, and he promised to do so, but did not. I called State Farm to try to get them involved, but they said that they had paid for all of the damages assess by their adjuster and was not responsible. State Farm also stopped paying for the rental car and because my car has been held hostage at this shop, I was left to pay 1200 dollars to Enterprise. I no longer have the money to pay for a rental car and do not have a way to and from work. I contacted a lawyer who also asked this shop to provide in writing who authorized the additional repairs and was told that they would fax it, but DID NOT.To make matters worst, I asked them to release my car immediately, but was told that I would need to pay them 1500 dollars for the additional work. Please keep in mind, that I am stuck in the middle. I did not cause the accident, but I am left holding the bag.
I asked the front desk receptionist Lelah to provide me the owner of the shop name so that I could petition him or her, but she left me on the phone for several minutes to only come back and say that they would call me back. Any time that I have called the shop, I have been told that they would get back to me and they NEVER do. In my opinion, the receptionist is just as bad as the manager of this shop because she is willingly participating with the injustice done by this company. I would not recommend this place to anyone.

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0 out of 3 people found this review helpful.

.

My experience with this repair shop is quite unpleasant. Two weeks after I dropped off the car for repair, the shop kept telling me that the repair was almost done. However, every time I called the shop on the pickup days, the car was not ready. It continued for three weeks. Furthermore, I found out that the shop didn't finish the job that they promised to do. Upon my request for explanation, they brought a Geico adjuster, who made the damage appraisal on my car, and let him shout at me by citing no job request at the beginning. In the end, I realized that the shop constantly lied to me. There was no apology except I was told to come back only when things go wrong later! In addition, there were suspecious double charges for one repair item. The front desk person kept asking me to pay the bill while I was still reading the bill statement. Overall, the service that the shop provided was very disappointing. I will never go to this place again.

1
★☆☆☆☆

My experience with this repair shop is quite unpleasant. Two weeks after I dropped off the car for repair, the shop kept telling me that the repair was almost done. However, every time I called the shop on the pickup days, the car was not ready. It continued for three weeks. Furthermore, I found out that the shop didn't finish the job that they promised to do. Upon my request for explanation, they brought a Geico adjuster, who made the damage appraisal on my car, and let him shout at me by citing no job request at the beginning. In the end, I realized that the shop constantly lied to me. There was no apology except I was told to come back only when things go wrong later! In addition, there were suspecious double charges for one repair item. The front desk person kept asking me to pay the bill while I was still reading the bill statement. Overall, the service that the shop provided was very disappointing. I will never go to this place again.

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1 out of 4 people found this review helpful.

.

I was hit bya nother car and when I got the car fixed I got it done here. That was the best choice that I could make because it really saved money and time. They were able to get the dent out of my car in no time and even made the price really low because I didn't win the case so I had to pay for it. I even have friends who go here now because even they get great deals on the repair service here.

4
★★★★☆

I was hit bya nother car and when I got the car fixed I got it done here. That was the best choice that I could make because it really saved money and time. They were able to get the dent out of my car in no time and even made the price really low because I didn't win the case so I had to pay for it. I even have friends who go here now because even they get great deals on the repair service here.

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4 out of 4 people found this review helpful.

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