Keyways Vineyard & Winery

★★★★☆
  • 37338 De Portola Rd

    Temecula, CA 92592

    Map & Directions
  • 951-302-7888

About Keyways Vineyard & Winery

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I had loved this winery, just from visiting and doing day tastings. I decided to have my wedding here and it was an absolute disaster. Their wedding coordinator is absent-minded...she dropped the ball with holding our favorites wines for the wedding and was late the day of the wedding. As far as the reception, they charge you a 20% service charge for the staff ahead of time. The bartender (looked about 65 years old and keep in mind,they only had one bartender for an entire wedding) had a tip jar out! The servers were very slow. One half of my reception was done with their dinner, while the other half were just getting theirs. The restrooms had not been cleaned from the day and the men's restroom had urine all over the floor. ON TOP OF ALL OF THIS, THEY HAVE CHARGED ME AN AN EXTRA $783 FOR 6 PEOPLE THAT THEY CLAIMED HAD SHOWED UP THAT DAY! We had 11 people not show the day of so it's impossible. We complained to the owner, Teri, and she blew us off. They produced a false document from the caterer stating that they serviced 6 extra people, without acknowledging that 11 of our guests did not show. After all of that mess, the least that they could do is refund my credit card for the fraudulent charge and send us a free case a wine to apologize for their god-awful service! They are not offering any type of compensation or apology. DO NOT GET MARRIED THERE! They are expensive and cannot live up to what they promise.

1
★☆☆☆☆

I had loved this winery, just from visiting and doing day tastings. I decided to have my wedding here and it was an absolute disaster. Their wedding coordinator is absent-minded...she dropped the ball with holding our favorites wines for the wedding and was late the day of the wedding. As far as the reception, they charge you a 20% service charge for the staff ahead of time. The bartender (looked about 65 years old and keep in mind,they only had one bartender for an entire wedding) had a tip jar out! The servers were very slow. One half of my reception was done with their dinner, while the other half were just getting theirs. The restrooms had not been cleaned from the day and the men's restroom had urine all over the floor. ON TOP OF ALL OF THIS, THEY HAVE CHARGED ME AN AN EXTRA $783 FOR 6 PEOPLE THAT THEY CLAIMED HAD SHOWED UP THAT DAY! We had 11 people not show the day of so it's impossible. We complained to the owner, Teri, and she blew us off. They produced a false document from the caterer stating that they serviced 6 extra people, without acknowledging that 11 of our guests did not show. After all of that mess, the least that they could do is refund my credit card for the fraudulent charge and send us a free case a wine to apologize for their god-awful service! They are not offering any type of compensation or apology. DO NOT GET MARRIED THERE! They are expensive and cannot live up to what they promise.

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I really really like this winery. I go for a long trail ride with my family or friends. They have a hitching post and water for our horses. We sit outside and sip wine. The wine is wonderful.

5
★★★★★

I really really like this winery. I go for a long trail ride with my family or friends. They have a hitching post and water for our horses. We sit outside and sip wine. The wine is wonderful.

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I have never been wine tasting and was fortunate to spend an entire Saturday doing so. Keyways was my favorite place of the day. The tables were set Italian Cafe style and the servers were gorgeous. Keyways is the only winery owned and operated by women and it is reflected in it's overall appeal. Try the Rosa Syrah!! (Did I say it right?)

5
★★★★★

I have never been wine tasting and was fortunate to spend an entire Saturday doing so. Keyways was my favorite place of the day. The tables were set Italian Cafe style and the servers were gorgeous. Keyways is the only winery owned and operated by women and it is reflected in it's overall appeal. Try the Rosa Syrah!! (Did I say it right?)

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