Kass Management Svc Inc

I really love that I can set an auto payment through their website. I've never had to contact my manager about any problems (hope I won't need to) but I frequently see the maintenance man around the property and he's really friendly. My lease renewal just arrived and I am definitely renewing. Thanks for such an amazing experience.

We've really enjoyed our time working with Kass Management. I would recommend this team of professionals to anyone needing their service.

We've really enjoyed our time working with Kass Management. I would recommend this team of professionals to anyone needing their service.

I've had a couple maintenance issues since I've been living here and they've always been quick to respond and have taken care of the problems quickly. I appreciate all their help.

I've had a couple maintenance issues since I've been living here and they've always been quick to respond and have taken care of the problems quickly. I appreciate all their help.

These guys do a very good job taking care of their tenants. I'm convinced that Kass tries harder than most I've known. In my experience, they have treated me well.

These guys do a very good job taking care of their tenants. I'm convinced that Kass tries harder than most I've known. In my experience, they have treated me well.

In the 4 years I have been with Kass, they have done a great job! I am very pleased with their work and recently purchased another home for them to manage.

In the 4 years I have been with Kass, they have done a great job! I am very pleased with their work and recently purchased another home for them to manage.

I've been renting from Kass for the past three years and it's been a great experience. If I ever decide to move I will be checking with them first to see what other rentals they have available.

I've been renting from Kass for the past three years and it's been a great experience. If I ever decide to move I will be checking with them first to see what other rentals they have available.

Don't rent from them!!! they have charged me move out fees that were out of this world . The appliances that were in the apartment were used and old to begin with but they still charged me for cleaning the stove refrigerator & oven which

The best rental company I have rented from in Chicago, and I have lived in the city for 20 years now! They handle maintenance and tenant relations in a very effective manner. They don;t let things linger. I hope to be with Kass for a long time.

The best rental company I have rented from in Chicago, and I have lived in the city for 20 years now! They handle maintenance and tenant relations in a very effective manner. They don;t let things linger. I hope to be with Kass for a long

Kass Management has been great for my property. They have taken care of things very well and thoroughly. I have been very satisfied with all of their hard work keeping the place rented.

Kass Management has been great for my property. They have taken care of things very well and thoroughly. I have been very satisfied with all of their hard work keeping the place rented.

Kass Management has been a great company to deal with. I have learned a great deal from them and know that they have my rental home in good hands.

Kass Management has been a great company to deal with. I have learned a great deal from them and know that they have my rental home in good hands.

Kass provides very professional management services and they bring a lot of knowledge and experience with them. I have been pleased at every turn, that can handle anything and I am fortunate to be able to benefit from their experience.

Kass provides very professional management services and they bring a lot of knowledge and experience with them. I have been pleased at every turn, that can handle anything and I am fortunate to be able to benefit from their experience.

Kass has made it a very easy decision for me to renew my lease. They are responsive, and keep the building in good condition. I am very happy living in my unit.

Kass has made it a very easy decision for me to renew my lease. They are responsive, and keep the building in good condition. I am very happy living in my unit.

I have been helped several times by the nice people at Kass. They have seen to my repairs and are always friendly and willing to provide a solution.

I have been helped several times by the nice people at Kass. They have seen to my repairs and are always friendly and willing to provide a solution.

If I could give 0 stars, I would. This company bought the building I lived in halfway through my lease.
When I told them I was planning on not renewing, they started scheduling viewings 3 months prior to when my lease was up. I sent a letter asking if there was any way possible they could scale back viewings, because I was nervous about so many people in and out of my apartment so frequently. They did not.
One day, one of their agents let a man, who was standing outside of the building, in to see the apartment along with someone who had made an appointment. The agent had ZERO contact info, not even the name of this man, and let him in.
My laptop was STOLEN during that viewing. Kass took no responsibility and I found out the agent who showed my apartment was a sophmore in college, who would be leaving Chicago to go back to school. I had to employ a lawyer to replace the laptop and Kass only ended up paying half for it.
TERRIBLE company, incompetent staff, nightmare to deal with.

If I could give 0 stars, I would. This company bought the building I lived in halfway through my lease.
When I told them I was planning on not renewing, they started scheduling viewings 3 months prior to when my lease was up. I sent a

Dealing with Kass is a breeze. They are very willing to help in any capacity and always do a great job when needed. They manage the property the same way I think I would if I had the time and was closer to the property.

This management company has been my landlord for years. They dont bother me and fix things when I need them fixed. Really no complaints at all.

In Chicago, good management is hard to find. I have been dealing with them for about a year with 2 different places that the recent changes in my life have necessitated. I will stay with them as long as I can.

Thank you so much. I am very appreciative of the prompt reply I always receive from your office regarding any of my concerns.

I am happy with both Mark and Kass Management as a whole. I was interested in moving out of the Wrigleyville area and hoped to continue to work with Kass in finding a home in the Lincoln Square area because they were so wonderful. They

Kass has been my property manager for over a year. I have found them to be helpful and accommodating. They provided much help when I moved in and continue to treat me well. I appreciate that a lot.

Kass has been my property manager for over a year. I have found them to be helpful and accommodating. They provided much help when I moved in and continue to treat me well. I appreciate that a lot.

I have continued to work with Kass Management because of the exceptional services provided. They treat me with respect each and every time I contact them with a need for my property. I feel that they have fair management fees too.

I have continued to work with Kass Management because of the exceptional services provided. They treat me with respect each and every time I contact them with a need for my property. I feel that they have fair management fees too.

Thank you, as always, for your quick response and attention to our issues!

I want to say that we have really loved the apartment and working with all of you. If there is any way for us to keep with your team, we definetly welcome the opportunity. We so appreciate the offer of a generous credit for the first month

Although I did not renew my lease (due to needing a larger home) I enjoyed the apartment and the management. On another note, because I needed a larger place to live in I turned to Kass Management to see if they had something available

I appreciate the great follow up from Kass Management. I work during the night, and Kass was kind enough to not disturb me during the day while I sleep, and instead was able to cater to my schedule to communicate with me. It means a lot as a tenant to have a good back and forth between property management. Past company's I have rented from would not even as so much as send a reply back. Thanks Kass!

I appreciate the great follow up from Kass Management. I work during the night, and Kass was kind enough to not disturb me during the day while I sleep, and instead was able to cater to my schedule to communicate with me. It means a lot as

Kass Management deserves 5 stars! I have been renting a property managed by them for several years and they are truly wonderful. Professional, kind, and diligent with their work.

I thank Kass Management for their management services. They have been so wonderful to work with. I really appreciate them getting back to me so quickly when I have requests.

I??ve been a renter for the past 8 years and I??ve never encountered such care and consideration from a realty company. Thanks again and again.

You have been very prompt. You have always been courteous in dealing with me regarding every concern I have had and I very much appreciate it. The good relationship I have had with you is a big part of the reason I am choosing to stay in the apartment.

When Kass offered to renew our lease, they were willing to meet me half way regarding the increase in rent. They quickly responded to all of my requests that I had over the past year. I look forward to another year with the team of Kass Management.

THEY RECENTLY TOOK OVER MANAGING THE BUILDING WE HAVE A CONDO IN
OUR HEAT HAS NOT BEEN WORKING FOR THE LAST 45 DAYS IT IS STILL DECEMBER
I TOOK A TONS OF CALL AND E-MAILS AND STILL NOTHING WE HAVE NO HEAT TILL THAT DAY
IT IS BELOW 64 F DEGREES . THEY DON'T CARE BUNCH A BS LIES YEAH WE ARE WORKING ON IT
SO HARD TO REACH NOT RESPONDING ON PHONE CALLS OR E-MAILS ,THEY SEND SOME VERY
UNPROFESSIONAL PEOPLE TO LOOK AT THE ISSUE STILL NOTHING BEEN HERE 3 TIMES OVER THE LAST 30 DAYS AND MEANWHILE ME AND MY WIFE ARE SUFFERING IT IS BELOW 30 OUTSIDE.
THESE PEOPLE ARE LIES AND BIG TIME BS. THEY S..K WE ARE PLANING ON SELLING THE CONDO AND IT IS A GREAT CONDO JUST BECAUSE OF THAT . DO NOT EXPECT NOTHING GOOD FROM THOSE PEOPLE ...

My heater broke during the coldest days of the year...how long did it take them to fix it? TWO DAYS. My apartment was below freezing and unlivable. The pipes have froze twice.
The people that work here are also jerks that do not care about you or your apartment. They lie about the price of rent to get you to sign a lease, and then raise it when you get to the office. It also takes them forever to get around to your paperwork. Security deposit is a month's rent plus $100 -- I mean, that makes no sense and just proves how much they like to take advantage of you. The lobby and outside of my building is always dirty and not maintained. In fact, I had to move into a dirty apartment with many burned out lightbulbs. Our landlord never returns our calls and it takes on average 3 requests to get any repairs. I have plenty more stories, but you get the picture!

I only still live in my apartment because I love the size and location, and is a decent price (though overpriced for putting up with their bs!) and I stupidly hoped that things would improve. I was wrong.