Active Appliances

★★★★★

Home & Garden

Home & Garden
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.

Great service.Excellent.Thanks!!!

5
★★★★★

Great service.Excellent.Thanks!!!

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4 out of 4 people found this review helpful.

.

Very satisfied\r

3
★★★★★

Very satisfied\r

.

Excellent Service.Outstanding

5
★★★★★

Excellent Service.Outstanding

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4 out of 4 people found this review helpful.

.

Our problem was taken care of, which is great and what I ultimately care about. However, our technician was not friendly at all. He had an attitude for some reason & seemed upset that he was at my home working. Also he was really difficult to understand as his accent was very thick - Russian accent. I think it was frustrating him also that I kept asking him to repeat what he was trying to tell me. Overall, the problem was taken care of but the technician has a lot of room for improvement from a customer service standpoint. Thank you

4
★★★★☆

Our problem was taken care of, which is great and what I ultimately care about. However, our technician was not friendly at all. He had an attitude for some reason & seemed upset that he was at my home working. Also he was really difficult to understand as his accent was very thick - Russian accent. I think it was frustrating him also that I kept asking him to repeat what he was trying to tell me. Overall, the problem was taken care of but the technician has a lot of room for improvement from a customer service standpoint. Thank you

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3 out of 3 people found this review helpful.

.

I did not have to wait a long time for the technician to come, my washer would not start, had lots of dirty laundry, no clean sock left. He came, knew exactly what went wrong. In half an hour I was using my washer. I never used them before, but now I will, because they saved me time and hustle.

5
★★★★★

I did not have to wait a long time for the technician to come, my washer would not start, had lots of dirty laundry, no clean sock left. He came, knew exactly what went wrong. In half an hour I was using my washer. I never used them before, but now I will, because they saved me time and hustle.

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2 out of 2 people found this review helpful.

.

Very Efficient and Courteous.

5
★★★★★

Very Efficient and Courteous.

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3 out of 3 people found this review helpful.

.

We had a problem with our Fridge's temp.Active appliance came & fixed same. The guy was punctual, courteous & very professional & I would highly recommend Active Appliance if you have any problems with any appliance.

5
★★★★★

We had a problem with our Fridge's temp.Active appliance came & fixed same. The guy was punctual, courteous & very professional & I would highly recommend Active Appliance if you have any problems with any appliance.

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2 out of 2 people found this review helpful.

.

On time and very professional at their job.

5
★★★★★

On time and very professional at their job.

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3 out of 3 people found this review helpful.

.

Active Appliances representative Joseph arrived on time. He was able to find the problem quickly and fixed it. My washer have not worked for some time, and I was very happy that I can wash my clothes at home. Technician was professional and knowledgeable.

2
★★★★★

Active Appliances representative Joseph arrived on time. He was able to find the problem quickly and fixed it. My washer have not worked for some time, and I was very happy that I can wash my clothes at home. Technician was professional and knowledgeable.

.

Very nice guy. Phones now work so we are happy\r\n

2
★★★★★

Very nice guy. Phones now work so we are happy\r\n

.

Microwave was fixed and repair man was very helpful.

5
★★★★★

Microwave was fixed and repair man was very helpful.

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3 out of 3 people found this review helpful.

.

Been using them in the past few years, and they are consistent with repairs. Compare to other companies they are on the top of my list.

2
★★★★★

Been using them in the past few years, and they are consistent with repairs. Compare to other companies they are on the top of my list.

.

My experience was really good and I would use you again\r\n

2
★★★★★

My experience was really good and I would use you again\r\n

.

Good service. Easy to get an appointment and necessary parts.

4
★★★★☆

Good service. Easy to get an appointment and necessary parts.

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2 out of 2 people found this review helpful.

.

Great prompt service, my refrigerator is working perfectly now

2
★★★★★

Great prompt service, my refrigerator is working perfectly now

.

Although the problem did not appear - the Service tech was excellent!\n

2
★★★★★

Although the problem did not appear - the Service tech was excellent!\n

.

Very good service to correct faulty wiring on my new dishwasher. Thank you.

5
★★★★★

Very good service to correct faulty wiring on my new dishwasher. Thank you.

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2 out of 2 people found this review helpful.

.

Your serviceman was extremely helpful, patient, very courteous and professional!!!\n

2
★★★★★

Your serviceman was extremely helpful, patient, very courteous and professional!!!\n

.

I'm giving the high marks because two of the three repairmen were extremely nice, professional and quick. The appointments were convenient and easy to get. The wait time for parts was exceptional. All in all 5 star service, however, my dryer still doesn't get hot so that' why I took off one star. The last guy told us that it was clogged with lint. We cleaned every piece of lint from every nook and cranny. Still doesn't get hot.

4
★★★★☆

I'm giving the high marks because two of the three repairmen were extremely nice, professional and quick. The appointments were convenient and easy to get. The wait time for parts was exceptional. All in all 5 star service, however, my dryer still doesn't get hot so that' why I took off one star. The last guy told us that it was clogged with lint. We cleaned every piece of lint from every nook and cranny. Still doesn't get hot.

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1 out of 1 people found this review helpful.

.

Great job, friendly and professional service, well explained, on time. Couldn't ask for more!\n

2
★★★★★

Great job, friendly and professional service, well explained, on time. Couldn't ask for more!\n

.

Active Appliances did a great job with the repair. It was on time and very successful. Communication was also very good. Thank you.

2
★★★★★

Active Appliances did a great job with the repair. It was on time and very successful. Communication was also very good. Thank you.

.

Repairman was prompt. Fixed quickly. No delays. I particularly liked ACTIVE APPLIANCES communication: the reminder e-mails and phone calls. I really appreciated those. If a need other appliances repaired via AHS I will request ACTIVE APPLIANCE specifically...if AHS allows that! Thanks~\n

2
★★★★★

Repairman was prompt. Fixed quickly. No delays. I particularly liked ACTIVE APPLIANCES communication: the reminder e-mails and phone calls. I really appreciated those. If a need other appliances repaired via AHS I will request ACTIVE APPLIANCE specifically...if AHS allows that! Thanks~\n

.

The repair men was here for sometime and he did a very thorough job. My wife says the cooktop is working much better than ever.

5
★★★★★

The repair men was here for sometime and he did a very thorough job. My wife says the cooktop is working much better than ever.

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2 out of 2 people found this review helpful.

.

Your technician was qualified and courteous. He completed the job quickly and it is working perfectly (so far)\n

2
★★★★★

Your technician was qualified and courteous. He completed the job quickly and it is working perfectly (so far)\n

.

I have been with Active Appliances for four years! Great technician. Fixed all problems in less than two hours! Excellent service

2
★★★★★

I have been with Active Appliances for four years! Great technician. Fixed all problems in less than two hours! Excellent service

.

I have been with this co for four years! Great technician , fixed all problems in less than two hours. Excellent!

5
★★★★★

I have been with this co for four years! Great technician , fixed all problems in less than two hours. Excellent!

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3 out of 3 people found this review helpful.

.

Constantine, our Active Appliance service man, was outstanding. Very personable and thorough in his job, and gave advice on keeping appliances in tip-top shape. Much appreciated. He took care with my dryer and very efficiently cleaned up the area he worked in. He left a Active Appliances information magnet on my dryer - I would use your company again.

5
★★★★★

Constantine, our Active Appliance service man, was outstanding. Very personable and thorough in his job, and gave advice on keeping appliances in tip-top shape. Much appreciated. He took care with my dryer and very efficiently cleaned up the area he worked in. He left a Active Appliances information magnet on my dryer - I would use your company again.

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2 out of 2 people found this review helpful.

.

You called promptly the day after I made my request to American Home Shield. You gave me an appointment the same day. The repair man came within the appointment window. He quickly identified the problem and had the parts and equipment to repair it immediately. He then gave me information on how to prevent the problem from happening again. The service and results were excellent.\n

2
★★★★★

You called promptly the day after I made my request to American Home Shield. You gave me an appointment the same day. The repair man came within the appointment window. He quickly identified the problem and had the parts and equipment to repair it immediately. He then gave me information on how to prevent the problem from happening again. The service and results were excellent.\n

.

Excellent technician, did a wonderful job. Thank you for sending him.

2
★★★★★

Excellent technician, did a wonderful job. Thank you for sending him.

.

Excellent technician, did a wonderful job. Thank you for sending him.

5
★★★★★

Excellent technician, did a wonderful job. Thank you for sending him.

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2 out of 2 people found this review helpful.

.

Arrived to estimate repairs needed in a timely fashion. Was very efficient. Charges were very reasonable. Could have been a little more communicative on the potential arrival time when he returned to put in the new part. Otherwise, good service and I will definitely use Active again.

4
★★★★☆

Arrived to estimate repairs needed in a timely fashion. Was very efficient. Charges were very reasonable. Could have been a little more communicative on the potential arrival time when he returned to put in the new part. Otherwise, good service and I will definitely use Active again.

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1 out of 1 people found this review helpful.

.

The technician was excellent! Very pleasant and competent. We were pleased with the way he fixed our appliance.

2
★★★★★

The technician was excellent! Very pleasant and competent. We were pleased with the way he fixed our appliance.

.

The technician was excellent! Very pleasant and competent. We were pleased with the way he fixed our appliance.

5
★★★★★

The technician was excellent! Very pleasant and competent. We were pleased with the way he fixed our appliance.

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2 out of 2 people found this review helpful.

.

Even though my appliance has not been fixed yet, the repair person was professional and is looking into the problem.\n

2
★★★★★

Even though my appliance has not been fixed yet, the repair person was professional and is looking into the problem.\n

.

Dear Active Appliances, Mike T, LC# 44474. fixed my refrigerator on Thursday, 3.8.2012. He was polite, friendly, efficient and I appreciate his good work. Thank you, Patrick Baker, contractor

5
★★★★★

Dear Active Appliances, Mike T, LC# 44474. fixed my refrigerator on Thursday, 3.8.2012. He was polite, friendly, efficient and I appreciate his good work. Thank you, Patrick Baker, contractor

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2 out of 2 people found this review helpful.

.

My repairman was very nice, professional, and patient. He took the time to explain the problem and how to avoid it in the future. Thank you.\n

2
★★★★★

My repairman was very nice, professional, and patient. He took the time to explain the problem and how to avoid it in the future. Thank you.\n

.

The gentleman immediately found the problem and fixed it. I was very satisfied with this performance.

5
★★★★★

The gentleman immediately found the problem and fixed it. I was very satisfied with this performance.

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2 out of 2 people found this review helpful.

.

The gentleman immediately found the problem and fixed it. I was very satisfied with this performance.

2
★★★★★

The gentleman immediately found the problem and fixed it. I was very satisfied with this performance.

.

Worst dispatcher ever. POOR SERVICE.Dispatcher viki called me to schedule service for my whrilpool washer and lost patience because she was unable to understand my english. I was transfered to spanish speaking representative without any notice. i dont speak spanish. Days later she called back to schedule another appointment and she hung up. I called back and different person schedule. GREAT TECHNICIAN

0
★☆☆☆☆

Worst dispatcher ever. POOR SERVICE.Dispatcher viki called me to schedule service for my whrilpool washer and lost patience because she was unable to understand my english. I was transfered to spanish speaking representative without any notice. i dont speak spanish. Days later she called back to schedule another appointment and she hung up. I called back and different person schedule. GREAT TECHNICIAN

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In working with your group I found everyone to be very professional and helpful. The repairs done to my refrigerator were 100% successful and so far I have not had any problems.

5
★★★★★

In working with your group I found everyone to be very professional and helpful. The repairs done to my refrigerator were 100% successful and so far I have not had any problems.

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2 out of 2 people found this review helpful.

.

The gentleman that came fixed the problem quickly and easily. He was very knowledgeable about the products and he was very polite and nice!! Great job

2
★★★★★

The gentleman that came fixed the problem quickly and easily. He was very knowledgeable about the products and he was very polite and nice!! Great job

.

On time. Polite. Fixed my dishwasher quickly. Very pleased with Nick's service.

5
★★★★★

On time. Polite. Fixed my dishwasher quickly. Very pleased with Nick's service.

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2 out of 2 people found this review helpful.

.

Responded quickly. The technician was polite and knew what he was doing. The customer service rep was polite, answered my questions and scheduled my appt.

5
★★★★★

Responded quickly. The technician was polite and knew what he was doing. The customer service rep was polite, answered my questions and scheduled my appt.

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2 out of 2 people found this review helpful.

.

Service was excellent

2
★★★★★

Service was excellent

.

I have been using Active Appliances for over 8 years. I used them almost for everything, kitchen appliances, washers driers. Its hard to believe that this company are so consistently good. This my 1st feedback, I wish I knew that this exist, I would give a great feedback anytime they perform their job. Its just great!

2
★★★★★

I have been using Active Appliances for over 8 years. I used them almost for everything, kitchen appliances, washers driers. Its hard to believe that this company are so consistently good. This my 1st feedback, I wish I knew that this exist, I would give a great feedback anytime they perform their job. Its just great!

.

Knowledgeable technician, explained the problems to me and fixed them.

5
★★★★★

Knowledgeable technician, explained the problems to me and fixed them.

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2 out of 2 people found this review helpful.

.

The technician that was sent to day was very knowledgeable, pleasant, he fixed the problem very quickly and found what was wrong right away.

2
★★★★★

The technician that was sent to day was very knowledgeable, pleasant, he fixed the problem very quickly and found what was wrong right away.

.

The technician that was sent to day was very knowledgeable, pleasant, he fixed the problem very quickly and found what was wrong right away.

5
★★★★★

The technician that was sent to day was very knowledgeable, pleasant, he fixed the problem very quickly and found what was wrong right away.

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1 out of 1 people found this review helpful.

.

I am giving 4 Stars! Everything works great!

4
★★★★☆

I am giving 4 Stars! Everything works great!

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2 out of 2 people found this review helpful.

.

Technician was great! He found the exact part we needed for the new motor. He also checked everything to eliminate other causes of malfunction. Real Genius!

2
★★★★★

Technician was great! He found the exact part we needed for the new motor. He also checked everything to eliminate other causes of malfunction. Real Genius!

Message from Active Appliances

We are your local factory authorized service center. Our technicians are factory trained and certified.

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We fix all brands and types of appliances.

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