Brian Nye, OD

★★★★☆

About Brian Nye, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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I was blown away with the customer service. Dr. Marshall was extremely knowledgeable, the staff specifically, Lauren were so helpful. I followed all of their recommendations and have to say I have the best glasses and contact lenses I have ever owned.

5
★★★★★

I was blown away with the customer service. Dr. Marshall was extremely knowledgeable, the staff specifically, Lauren were so helpful. I followed all of their recommendations and have to say I have the best glasses and contact lenses I have ever owned.

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This is a horrible place I wouldn't recommend it the service is mediocre I was going there for 4 years only because their prices are good but I guess you get what you pay for. They only see patients there but they do not take care of them. After my glasses broke and I had no contacts these people left me blinded with no eye wear. Please think twice before going you go to the forest avenue site .

1
★☆☆☆☆

This is a horrible place I wouldn't recommend it the service is mediocre I was going there for 4 years only because their prices are good but I guess you get what you pay for. They only see patients there but they do not take care of them. After my glasses broke and I had no contacts these people left me blinded with no eye wear. Please think twice before going you go to the forest avenue site .

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Business Response:

our service We are sorry that you were unhappy with the services you have recieved. We have been in business for 21 years and pride ourselves on the customer service provided by our staff at any of our 5 locations. Without knowing the specifics of your incident I am unable to comment on exactly what went wrong. We value your business and would like to have a chance to resolve whatever we can. Please follow up with an email to customerservice@specsforless.com.
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I recently had glasses made and contacts fitted at Specs for Less on Veterans Road. My experience there was an excellent one. From Lauren who helped me pick frames and Dr. Marshall who patiently worked with me to find the right bi-focal contact lens prescription for me. There appointment times were kept and the professionalism was outstanding. Thanks to Dr. Marshall I can see well again with my contacts without needing reading glasses and I have frames that work perfectly for me. Thank you for your patience!

5
★★★★★

I recently had glasses made and contacts fitted at Specs for Less on Veterans Road. My experience there was an excellent one. From Lauren who helped me pick frames and Dr. Marshall who patiently worked with me to find the right bi-focal contact lens prescription for me. There appointment times were kept and the professionalism was outstanding. Thanks to Dr. Marshall I can see well again with my contacts without needing reading glasses and I have frames that work perfectly for me. Thank you for your patience!

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.

Hands down the number 1 eye emporium in New York City.Great selection. Great prices. I was stunned they are nice people. And that is rare in any field.They went out of there way to help me. It made a big impression. I was not spending a lot of money.And got my new glasses right away. My whole family shops there now.

5
★★★★★

Hands down the number 1 eye emporium in New York City.Great selection. Great prices. I was stunned they are nice people. And that is rare in any field.They went out of there way to help me. It made a big impression. I was not spending a lot of money.And got my new glasses right away. My whole family shops there now.

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.

Depend on the time you go, but you might be waiting a long time to be seen. And even after that you might be skipped. The lenses you get from your health insurance are very cheap. I don't even wear mine unless I lose the ones I actually paid for. Its located in the Forest Avenue Shoppers Town, so you can get others things done after.

3
★★★☆☆

Depend on the time you go, but you might be waiting a long time to be seen. And even after that you might be skipped. The lenses you get from your health insurance are very cheap. I don't even wear mine unless I lose the ones I actually paid for. Its located in the Forest Avenue Shoppers Town, so you can get others things done after.

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.

I used them under my current health plan and was very pleased with the doctor's exam and swift processing of my prescription and the quality of the frames. What impressed me more than anything was they actually took my old frames and lenses and fixed a problem for me despite never having sold me that frame and lenses , there by making my old glasses usable all again for free.

4
★★★★☆

I used them under my current health plan and was very pleased with the doctor's exam and swift processing of my prescription and the quality of the frames. What impressed me more than anything was they actually took my old frames and lenses and fixed a problem for me despite never having sold me that frame and lenses , there by making my old glasses usable all again for free.

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Message from Brian Nye, OD

In business since 1988, discounting prices but not quality or service. We feature designer eyewear by Coach, Fendi, Dolce&Gabbana and Bvalgari. The newest technology in lenses from Kodak, Transitions and Crizal, as well as non prescription designer sunglasses and Contact Lenses from all of the largest manufacturers.

 

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