Paula S. Mintchell, OD

★★★★☆
  • 1995 Springbrook Square Dr Suite 111

    Naperville, IL 60564

    Map & Directions
  • 630-961-0300

About Paula S. Mintchell, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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4.0 3
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This is new practice opened in Napeville,IL area; Dr Paula is actually a family friendly doctor. This was our first visit to this office to check up our Daughter eye.Dr Paula was very friendly with our Kids and made her comfortable with check up process.
Receptionist is little over acting woman that had impacted over all experience but if you work with Dr Paula directly then your experience will be phenomenal. Receptionist has messed up complete
I would suggest anyone to Dr Paula.

4
★★★★☆

This is new practice opened in Napeville,IL area; Dr Paula is actually a family friendly doctor. This was our first visit to this office to check up our Daughter eye.Dr Paula was very friendly with our Kids and made her comfortable with check up process.
Receptionist is little over acting woman that had impacted over all experience but if you work with Dr Paula directly then your experience will be phenomenal. Receptionist has messed up complete
I would suggest anyone to Dr Paula.

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Business Response:

Mr. Sun P. Vision Art Eye Care strives to provide the best eye care experience to our patients. Our goal is to provide superior customer service and patient care. We would like to work with you to find the best possible solution to correct the issues you have stated. Warm Regards, Vision Art Eye Care
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I think Dr. Mintchell is the most competent, professional, and most genuinely caring of her patients. She will always take the time to answer all your questions and is extremely knowledgeable of the medical issues. Her technicians are extremely competent and professional as well. The calls that come through to her office go to a call center so at times it seems as though the receptionists are not knowledgeable, however this is not true of the receptionists at Dr. Mintchell's locations. I highly recommend her and the practice.

5
★★★★★

I think Dr. Mintchell is the most competent, professional, and most genuinely caring of her patients. She will always take the time to answer all your questions and is extremely knowledgeable of the medical issues. Her technicians are extremely competent and professional as well. The calls that come through to her office go to a call center so at times it seems as though the receptionists are not knowledgeable, however this is not true of the receptionists at Dr. Mintchell's locations. I highly recommend her and the practice.

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Business Response:

Thank you so much for your review. I have enjoyed taking care of my patients in Florida. I have relocated to Illinois and have a new practice Vision Art Eye Care. We welcome new patients and I look forward to many more years of patient care. Warm Regards!!
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I have always liked my visits with Dr. Paula Mintchell, but this location seems to be staffed by very rude people. The last 2 times I have called they have seemed put out by my call - as if I was interrupting them. I continue to go to Dr. Mintchell, but if the staff continues to be so hard to deal with at this location, I may have to look elsewhere.

3
★★★☆☆

I have always liked my visits with Dr. Paula Mintchell, but this location seems to be staffed by very rude people. The last 2 times I have called they have seemed put out by my call - as if I was interrupting them. I continue to go to Dr. Mintchell, but if the staff continues to be so hard to deal with at this location, I may have to look elsewhere.

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Business Response:

Thanks Carolyn for your kind words. I have opened a new practice in Illinois. My new office is Vision Art Eye Care and we are located in Naperville, IL . All the best, Dr. M.
 

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