Thomas M. Einstein, MD

★★★★☆

About Thomas M. Einstein, MD

Categories
  • Anesthesiologists
  • Emergency Medicine Doctors

Health & Medical

Health & Medical
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4.4 5
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HAH!!!! I love my city, and I think the hospital is good by American standards, but don't put your guard down when you go through the doors. My elderly mother's been in there for 6 days, and she's not having a luxurious stay.

"Room service" is marketing, not a reality. My quiet, elderly mom, in a double room, waited two hours for breakfast this morning. I happened to call her at 9:30 am, when she mentioned she'd requested breakfast at 8:00 am and nobody had been to her room since, and she has stomach cramps. She's typically modest and patient and not inclined to advocate for herself, so I got on the phone.

I called the nurse, and mentioned my mother's name and that she hadn't been fed. The response was "Breakfast was ordered. "

My reply - "Yes, an hour and a half ago, but now she's cramping and she needs to eat."

Response: "Wait a minute" and the nurse hung up.

I called the nurses' station back. A different woman answered. I asked if someone could tell me please when Mrs. ___ will be fed, and a female voice said, "Should have been already - who are you?"

"Her daughter," I replied, and the woman noisily hung up the phone. I have no idea who I spoke to - but wow, that was rude.

I called The Office of Patient Relations: got an answering machine that says if your call isn't in regard to an emergency, leave a message. Clearly the name of the office is double-speak. I hung up.

Two hours after ordering, she has her breakfast tray. It has a note on it - "The Department of Nutrition apologizes that we did not have the foods you requested from the menu . . . substitions were made." Well, she got fed, but I don't call that "room service."

PROS: Great for wealthy patients.
CONS: To anyone else - it's just another hospital - advocate for yourself.

3
★★★☆☆

HAH!!!! I love my city, and I think the hospital is good by American standards, but don't put your guard down when you go through the doors. My elderly mother's been in there for 6 days, and she's not having a luxurious stay.

"Room service" is marketing, not a reality. My quiet, elderly mom, in a double room, waited two hours for breakfast this morning. I happened to call her at 9:30 am, when she mentioned she'd requested breakfast at 8:00 am and nobody had been to her room since, and she has stomach cramps. She's typically modest and patient and not inclined to advocate for herself, so I got on the phone.

I called the nurse, and mentioned my mother's name and that she hadn't been fed. The response was "Breakfast was ordered. "

My reply - "Yes, an hour and a half ago, but now she's cramping and she needs to eat."

Response: "Wait a minute" and the nurse hung up.

I called the nurses' station back. A different woman answered. I asked if someone could tell me please when Mrs. ___ will be fed, and a female voice said, "Should have been already - who are you?"

"Her daughter," I replied, and the woman noisily hung up the phone. I have no idea who I spoke to - but wow, that was rude.

I called The Office of Patient Relations: got an answering machine that says if your call isn't in regard to an emergency, leave a message. Clearly the name of the office is double-speak. I hung up.

Two hours after ordering, she has her breakfast tray. It has a note on it - "The Department of Nutrition apologizes that we did not have the foods you requested from the menu . . . substitions were made." Well, she got fed, but I don't call that "room service."

PROS: Great for wealthy patients.
CONS: To anyone else - it's just another hospital - advocate for yourself.

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I had a great experience at this hospital. On October 13th, 2005, I had surgery, and was in the hospital for three days. The doctors, nurses and entire staff were just great. They nurses came by frequently, and you could also ask for help at any time on the bedside intercom. Each bed had cable TV, and the food was great - "room service" where you ordered from a full menu for each meal and they delivered the food to your bed. The care I received both before and after surgery was just wonderful.

PROS: Excellent Doctors, Nurses, and Great Food!
CONS:

5
★★★★★

I had a great experience at this hospital. On October 13th, 2005, I had surgery, and was in the hospital for three days. The doctors, nurses and entire staff were just great. They nurses came by frequently, and you could also ask for help at any time on the bedside intercom. Each bed had cable TV, and the food was great - "room service" where you ordered from a full menu for each meal and they delivered the food to your bed. The care I received both before and after surgery was just wonderful.

PROS: Excellent Doctors, Nurses, and Great Food!
CONS:

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.

This hospital rarely gets busy to the point where you are waiting in line to get some help. Parking is in residential area, so it sometimes is hard to find, but there is a lot of parking around. The people are very nice, especially the nurses. I volunteered there to help the nurses, and I found the staff to be very friendly and willing to help.

PROS: Very friendly staff, not extremely busy
CONS: parking

4
★★★★☆

This hospital rarely gets busy to the point where you are waiting in line to get some help. Parking is in residential area, so it sometimes is hard to find, but there is a lot of parking around. The people are very nice, especially the nurses. I volunteered there to help the nurses, and I found the staff to be very friendly and willing to help.

PROS: Very friendly staff, not extremely busy
CONS: parking

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Everyone at Santa Monica Hospital is so nice. The nurses and doctors are very understanding. The parking is the only thing I have a problem with! It's so hard to find a spot. The hospital rooms are perfectly clean, and they even have vcr's for the patients to watch! Even the hospital food is not too bad.

5
★★★★★

Everyone at Santa Monica Hospital is so nice. The nurses and doctors are very understanding. The parking is the only thing I have a problem with! It's so hard to find a spot. The hospital rooms are perfectly clean, and they even have vcr's for the patients to watch! Even the hospital food is not too bad.

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All I can say is "Thank you God" for this amazing hospital. I delivered my first baby there in May and let me just say that the nurses and staff of the Labor & Delivery floor were fantastic!!! They were so professional yet very personal - my husband and I really felt cared about and loved. In fact, a nurse that I'd had all day hung around to coach me thru the delivery way passed when she was supoosed to have gone home. Awesome place.

5
★★★★★

All I can say is "Thank you God" for this amazing hospital. I delivered my first baby there in May and let me just say that the nurses and staff of the Labor & Delivery floor were fantastic!!! They were so professional yet very personal - my husband and I really felt cared about and loved. In fact, a nurse that I'd had all day hung around to coach me thru the delivery way passed when she was supoosed to have gone home. Awesome place.

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Thomas M. Einstein, MD Office Locations:

310-319-7291

1250 16th Street

Santa Monica, CA, CA 90404

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310-559-8276

831 Berkeley Street

Santa Monica, CA, CA 90403

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