I think the food is ok, and I really like the Los Feliz area, but I feel the service really isn't as good as it could be, and their prices are pretty high for what I feel they give you. Nice place to go before or after the movies though, just for convenience.
After having them recommended by a friend, I went there the next time I needed to get my oil changed. They discovered (and showed me!) a problem that no mechanics had mentioned to me before - and then went far out of their way to fix it. Polite, professional, oil covered, and competent.