For a week I repeatedly had to call the doctor's nurse who never returned my call. When I finally reached her directly, instead of having to leave her a voice message, she did not even know what I was calling about! Made me believe that she never checked her messages! Then when I asked her about the code for a medical supply, she told me that I had to get it frrom my primary care physician because "he is the one who follows (me)" for the particular drug I was on for which I needed the monitor (BP). Since I did not have the drug with me that day to simply look on the vial to see the doctor's name who prescribed the drug for me, I called the pharmacy to find out that the drug was in fact prescribed by the endo-, just as I tried to explain to this nurse. I felt like she was just brushing me off or assumed that the endo- was not the prescriber. How unprofessional and how scary it is to put your health in the hands of such non-compliant, people who do not want to take the time to call you back, look at your files, or even listen to your individual needs, especially since everybody's body is different and responds differently to meds, food, stress, etc. Oh yeah, they also called me up a week ago because I, for 6 months, had an appointment scheduled for Aug. 8, which was incorrectly posted. They called me a week before, as I was preparing for my visit, writing out my log, etc. and had to move it back another month.
What an unorganized place! A doctor is only as good as his/her help and staff. (Her former nurse was such a b- ...nevermind -too much to get into.) The lab didn't even have the correct sign-in sheet up, when I waited for over 20 minutes, finding that the sheet was from the day before and nobody even looked at it!
PROS: lab staff and dietician was friendly
CONS: non-compliant, rude, unorganized