Recently I gave a gift certificate for a massage to my significant other and paid the full amount + tip.
Imagine my embarrassment when he called to say he used the gift recently but that they had jacked up the price since I bought the gift certificate (2 months ago) and he had to pay extra!! He suggested I call them but I think I'll just stop using them anymore.
PROS: Nice atmosphere, friendly masseuses.
CONS: Expensive, snooty front desk staff, new hires are clueless.