They may be small but they are personable and knowledgeable. Can't say enough about how helpful and patient the staff is. A larger store we visited didn't want to spend time working with someone who only wanted to buy in the $300 range. Not everybody who rides a bike in Austin is Lance Armstrong.
Went to buy a bicycle advertised on their web page. When we got there we had to wait until two salesclerks finished socializing. When we finally got some help we were told that the bike we wanted wasn't sold in the Austin store, just the Dallas store. The clerk told us to order in on line and have it shipped to the store. The salesclerk had no interest in showing us other bikes or having it shipped from Dallas. It was like he really didn't want to be bothered for a $300 bike. So we went elsewhere and bought the bike.