The other day I received a manicure at Mario Tricoci (900 N Michigan). This lady was the rudest person I ever met! When I sat down she began filing my nails down without even asking me what shape I would like my nails, as she was too busy talking to her co-workers about her new haircut. When I interrupted her to let her know that I like my nails square shaped, she gave me a dirty look and went about doing what she wanted. She repeatedly said "why are you watching me?....don't you trust me?...look that way...look to the left...seriously, I don't want you watching me do your nails. I believe that if I pay for a service I can look in any direction I choose. The rudeness went on and on and when I complained at check-out no one could find a manager. I waited over 20 minutes and then realized that this isn't worth being upset anymore. I got a crappy manicure from Cruella De Vil and that's apparently their standard. I'll never go back.