San Mateo, CA
Every meal was delivered separately. The eggs were underdone, and the apple pancakes came with bananas instead of apples. The lattes were tiny. On the other hand, the food tasted good -- but it really wasn't worth the stress.
I go here whenever I can. I love the combo sauna rooms with showers in them. The hot tubs are not hot enough for me, but I have the same complaint everywhere I go. Try different massage therapists until you find one who fits you.
They never let the rooms dry out, so there is a strong odor of mildew. Steam condenses on the plaster ceiling and scalding water drops on your body while you're lying on the bench. I also agree with everything that's been written about their rude and indifferent staff, the arrogant "Tim," and their lack of service. Go to Berkeley Sauna or Piedmont Springs, or even The Hot Tubs!