My daughter went to the Alley on Clark near Belmont and bought a T-shirt for $21.50 for her boyfriends birthday. She paid cash for it. As she was leaving the store she realized she had bought the wrong size. Taking it back to the counter, she checked and saw they did not have it in his size. The Alley refused to refund her money. They would only offer a in store credit. Not only that, the sales woman got loud and huffy with my daughter and said "that's the way it is, take it or leave it." I'm sorry but that is poor customer service. I'm sure they don't care but we've spent hundreds of dollars there since we've moved her 18 months ago. No more.