I have seen Dr. Weir for treatment of Graves' disease for the past two years, and I have been very pleased. She listens well and takes reports of my symptoms into account rather than acting solely on the result of labwork. I told her early on that I would not get radioactive iodine treatment, and she respected that decision while still sharing her opinion that it was a good option.
As for the office operation, I agree about the TV's, but thankfully, I have never had to wait very long to see Dr. Weir; perhaps she and her nurse have a good system in place. (I do notice that the waiting room is always quite full.)
My visits to the lab have usually gone very quickly as well.
I find that my phone calls to Dr. Weir's nurse are returned the same day or the next day (my calls have not been about urgent matters). I get my lab results in the mail within about a week, generally.
While everyone on staff may not win a 'congeniality' award, I have not been treated rudely. The people handling checkout and appt. scheduling are always very friendly.
Just wanted to add in my own, more positive experience with this group....