This is my first time to write a review on any website, however I felt compelled to share my story, and wish that you take all sides into account. My experience with Buds has not been favorable as seen here on the two reviews Ive read. My girlfreind went yesterday to get a check engine light diagnosed, and her brakes checked at Buds. After telling her they performed this, she recieved an invoice ( #1146) for $44.53, and was told that she needs a new catalytic converter which would cost $600, and that they could not use an aftermarket part on her car. Consequently she went to Mesa Muffler, where the gentleman informed her that they could replace the part for $178, and after she questioned the price difference, they were confused, because "Buds buys the parts at the same place". Needless to say she had them replace the part, paid the bill and recieved a 3 year warranty (although the details of what is covered is unknow right now). This morning I called Buds to ask about the differences. I was told by the person who answered the phone that the manager wasnt in, and he didnt know when he would be in. Could have been Bud himself for all in know. After explaingin the situation to him, his response was that they could not put an afternmarket part on and that it what the dealer was charging him. I informed him of what had transpired down the street at Mesa Muffler, and the only response was that he might have been mis informed from his supplier. As for the charge to give an obviously over blown estimate, he offered no recourse or explanation only to say that they checked the brakes as well.So my biggest question with Buds' is that they are supposedly the "expert", but some how on a rather routine part replacement, they were "mis informed", and couldnt catch a price difference of $422, or at the least offer some viable less expensive options, other than pay us for the estimate.