My experience with Avalon has been nothing but the best. They have done nothing but exceed my expectaions in all area's. They are very knowledgable in all aspects of the Audi/Vw scene. And have only been helpful with all of the question I have had. They definitely specialize in customer service and making sure you understand what's going on. As far as pricing wise, they've had the fairest pricing I've found yet. And I have gone to other well known shops around town. But I always come back to Avalon, and they are now my first stop no matter what. I would recommend them to anyone in the Audi/VW community. Wheather you're looking to build a stage 3 S4, or just get an oil change. Brian, Chris, and Phil at Avalon are willing to help you out no matter what your goal is.