Los Angeles, CA
I was recommended Essence by two friends of mine who both see Isaac and swear by him. Unfortunately Isaac and I have the same days off but given the high reviews I decided to go to the salon and see someone else. BIG mistake. I ended up with Liz, nice girl but when I showed up and she had her own hair in a butterfly clip I knew I was probably in trouble. She hardly talked to me and I foolishly trusted her to do what she said but instead of keeping the length she cut off 4" and to top it off she gave me a "rachel" and finally its not even even every layer on each side falls at a noticably different length. I want to cry. All that for $65!!! Why is it so hard to find a good hairdresser? Today when I called to complain the receptionist gave me a "eh sorry is there anything else we can do for you?"