Not who/what they claim to be at bidding. They sub-contract your work out to others, despite saying they don't. Work just passed as ok, but very sloppy. Comcast had to come fix pulled cables. One guy thought I was crazy to require the new $700 door to have the mail slot covered (so not to expose the inner insulation). It's an included piece of the door, and installation cost!! They would show up very late and often didn't show for appointments. Their receptionist even joked that this is "typical contractor behavior" but I was promised that Bella Brothers didn't work that way. More expensive then others, but I fell for his "we're a family company" pitch. Don't make my mistake.