The spa reminds me of the quality and experience you would receive in NYC. The atmosphere is lovely, the girls are nice. I had a brazilian wax (very quick technique, much appreciated!) and a cut and color (Monika rocks!). I am going back for a pedi and massage because I enjoyed my experience so much. It is much nicer and brighter than other salons and spas I have visited in my 6 years in Tampa Bay. Highly recommended. It is expensive, but what isn't these days?