Scotch Plains, NJ
I recently went to Splash for a haircut. I knew I was in trouble when the stylist led me to the shampoo girl without any kind of consultation. She never asked me what I wanted done. I had to say to her I wanted to talk about the haircut. The haircut was mediocre at best. It wasn't what I wanted. At the end I had to have her recut parts of it but by that time it was too late because she did what she wanted to do and not what I wanted done. However, my daughter had another stylist who consulted with here before the cut and took her time with her. Her hair looks great. Mine doesn't.