This company has excellent service. When I was trying to decide whether to install a tankless water heater or not, the guy that came to give me an estimate really knew his stuff. He was so patient. He didn't push me, which I appreciated. It's a big expense and I wanted to make sure I was doing the right thing. He even came out twice at my request to help make sure before I purchased that I was going to get value from it. I appreciated his patience with me. And I'm very happy with my new tankless water heater.