West Hollywood, CA
Funny, there seem to be a lot of disgrunteled IKEA shoppers out there. I too am a professional designer and on occasion shop at IKEA. After all they have cheap product and not everybody can or wants to afford expensive stuff.
One of the problems with IKEA is that they never get their orders right. I have bought all kinds of furniture for entire rooms over the years and have yet to come accross a purchase that wasn't messed up. The devil is in the details as they say and don't trust Ikea employees on knowing the details. They don't.
They are not educated to perform the tasks at hand. The other day I was shopping for a few items and had to talk to 5 different people in five different departments to figure out where the cushion for the chair I had bought was to be found.
I could have gone straight to a management position after that experience as I clearly knew more after one shopping tour as any of the five employees I encountered.
I bought a few kitchen over the years and have always had to come back to exchange some pieces that were either messed up or just plain wrong.
The people who help you ordering don't know half of what they are selling. The people in returns are worse. It's all a giant scam. The product looks good at first glance but doesn't hold up to the test of time.
You get what you pay for and that's not a whole lot of product and a whole lot of a runaround to get it right on your end.
Ever googled "ikea sucks"?