I can't really complain because I think that Friendly's serves the best ice cream out of all the ice cream chains on the island. The food is good too and it will certainly fill you up. Waiting to be seated and served is another story. I think a few more waiters on staff would help speed serving time up.
Compared to other ice cream establishments in the area, Carvel has always been one of the most dependable ones to serve excellent soft serve ice cream.
I am a big fan of the Friendly's in East Meadow. I am a college student attending Hofsta Univeristy which is right down the road. We make weekly trips to Friendly's because the wait staff is one of the nicest group of people around. The food is really good too!