I'm trying my "free week" trial at the new Sweat Gym in King of Prussia, and so far, so good! There are some failings that I think are probably common in a new, just opened gym. It's very quiet, there's not a lot of classes or TV channels on the cardio theater yet, and the juice bar is still a few months from opening, but on the other hand, the people are SO NICE, the gym is sparkling clean, and all of the equipment I've used is brand new and great quality.
I would love to see a second set of shower curtains to make for more private changing areas, and it would be great to have some fans in the cardio area, but so far I think I'll definitely be signing up.
For the girl with the internet problem ... I work for a web company and can tell you that happens often. I would hesitate in judging any company too harshly for occasional web disturbances.