Ft Mitchell, KY
Recently, family decided to admit Grandma to the center. There less than two weeks, she was confined to her room, no activity, no physical therapy, no contact with the outside world. I've come in and they've put her in bed for the night at 4 in the afternoon, leaving her alone in the dark and scared. Also, the nurses do not put her call button within reach, so she can't even call if she does need up for toileting. They dress her in the same clothes for multiple days, though she has plenty to wear. She recently lost all vision and I found her in the dining room, full foods in front of her and no one to help her eat. She tried, but couldn't even reach the plate. I stayed and fed her while she sobbed about the neglect. It sickens me! The place is all looks and no service. The staff is usually sitting in the halls chatting with each other while call lights need attention. I've reported it to the Commonwealth, to no avail! Who is going to stand up for these residents!!!