These guys are as good as it gets! They have made a gorgeous custom pendant/necklace for me that was stunning!
They worked with me for over 6 months on designing a 100% custom engagement ring for my now wife after multiple jewelers were too skiddish due to the intricacy and originality of the design I had in mind. The few jewelers that were game for what I wanted, quoted me 4 to 7 times what I Anand and Samir charged me (don't be mad when you read that guys).
That was almost 3 years ago and the quality is impeccable and in they have been continually generous in helping with the upkeep thereof.
I have also purchased diamond earrings for my wife from them and they do not try to sell you what they have that is sort of what you want, but rather they find EXACTLY what you want and will always keep you in the loop while they are searching for it.
-These are professionals who put the client first
-They have unprecedented amounts of other professionals in their network that ensure no request is unattainable
-They focus on relationships with their clients and not the transactions
-Give them a challenge, watch them shine, be amazed and you will never go anywhere else!
go here to see the original ring http://i124.photobucket.com/albums/p31/jonnyeisler/100_0637.jpg
This is an updated review to one I previously posted. A little while ago, I had a very negative experience in customer and auto service and at Lucas Tire and scathingly wrote about it here. Recently I was surprised to receive a phone call from Rich, the owner, stating that he wished to make amends for whatever had happened. It is human nature for all of us to make mistakes and we all do, yet it is a very scarce and highly respectable anomaly for us humans to own up to them and reach out to reconcile. I was skeptical at first, given prior experience, and yet when I returned, I was continually shown the utmost respect by all staff and they went above and beyond in their reparations. I know it is impossible to find a shop/staff/owner/person that does not make a mistake and now I know that it is possible to find an auto shop that has the wherewithal to acknowledge an error and a desire to correct it...and that is priceless. This experience has served as a wonderful reminder for me that while we ALL make mistakes, it is the willingness to take ownership for them and the desire to make amends that sets the exceptional above the average