With less than a week before moving to Boston from London, England our apartment (organised through another agency) suddenly fell through.With obvious panic and nervousness we scoured the Internet and found a new apartment on offer with Presidential Properties. Kristie came up trumps and with pure professionalism smoothly guided us through the process of securing the property, not least including successfully negotiating with the tenant managers a waiver on the usual interview prior to arrival.We then arrived late on a Saturday evening and unsure of the timing it would take us to clear immigration, collect baggage etc. Kristie set aside her evening to ensure that she would personally meet us at the apartment block. We called her as we climbed into a cab from Logan airport and not only was she there to greet us within minutes of our arrival, she had also been to pick up some essentials from one of my new colleagues!Unlike some agencies in England, the service hasn't ended now we are in the apartment. For instance, she has helped us set-up the cable television and also with finding the maintenance man when the sink was blocked. And I'm sure that if I have any other questions, she would be there to assist.All in all, she and Presidential Properties have delivered a highly professional service with reliability and courtesy. I have no hesitation in recommending them as agents.