San Jose, CA
I can not review this Medical Spa based on receiving treatment. I can however write my review based on trying to schedule an appointment and speak to a clinician about my treatment. I called Reviance 4-5 times . I was assured that some one would get back to me. More than 30 days later, I was still waiting for a call. Reviance bought Benya Med Spa. Reviance assumed this business its contracts and customers. After more than 30days of trying to talk with a clinician about my treatment and getting no response, I requested my money back. I bought a package and received 1 aft and 2 glycolic peels. The package that I purchased was $1300.00. Not until after I threatened Reviance with small claims court did they call me back or try to accommodate me. Mrs. Sandi Miller called me and is genuinely a great representative of this company. I most certainly wished she would have called sooner. I can not get my money back from Reviance. Ladies you know how we are, we get excited about looking younger. If some one would of called me back maybe I would still be excited. I just want my money back and no one is accepting responsibilty for the break down.