I think these people are wonderful! Fast, friendly service. They had everything I needed. Stuff I couldn't find anywhere else. I sent my 72 year old mother in there, they actually went out to her car and got it out for her and carried it into the store for her. They fixed it in 10 minutes, charged her $14.95 for a new belt, bag and unclogged it from all the cat hair, then put the vacuum back in the car for her.