I went to toppers because I'm new from NYC and my friends here told me to go to toppers if I wanted a good spa/salon. With high expectations, I was let down by the first appointment phone call when the receptionist was unkind and clearly not happy about life. Next, I was told to go to the top floor and my wax lady, Carol, I think her name was, called me into her room from the bathroom across the hall. She immediately made me feel very uncomfortable while she didn't leave the room while I took off my clothes. Totally ackward and just plain weird. I just laid there watching her double dip the wax, and only used stripped wax, none of the blue stuff I'm used to. As if all these things weren't bad enough, When I got to the receptionist to pay, she charged me $80 for a brazilian wax. Way more than the website said and when I questioned it, she just told me I was wrong. So rude. So now I was treated rudely, overpaid for a service that was unsanitary, and uncomfortable. I wont be back.... and when anyone tries to recommend Toppers, I will tell them everything.
I went to this salon with my bridal party and thought it was going to have a warm atmosphere and be pampered, but it was very dingy. The nail quality was great and lasted a while but if you are looking for a place to feel pampered, this is not it..