These guys were great. The price was right. They arrived at my house with in minutes of my call. They provided an over the phone estimate and the final price was the same. They snaked my toilet (with removing the toilet) and there was little to no mess. Bernie and the guys were very conscious of work neatly. Huge plus as we all know we spend hours cleaning behind messy service professionals. Not these guys excellent work. And the toilet, sink and tub worked just fine.
Why not 5 stars, I will need to call them back. The water is slowing down and gurgling again. I don't think this is due to them. It has to do with the plumbing is suppose to be all new in a renovated house (or at least problem free).
I called them for a clogged upstairs bathroom (tub, toilet, and sink). I spoke with Donna who was very short and brief with her responses to my questions. I asked her if she could give me an over the phone quote on standard services she said no she couldn't do that. I asked again based on what I told her could she provide an estimate just for snaking the toilet she said no. Her attitude was short and hurried but she did offer to send someone right over. However, I was able to get over the phone estimates from other plumbers for the basic services with the caveat that the pricing may change based on what services was actually needed. This is what I was looking for no guarantee just ball park figures. When service professionals tell me they have no clue as to what they would charge for the simple basics huge warning bells go up.
I eventually scheduled with My Plumber... spoke with Bernie he came right over. I also reviewed them as well.