San Jose, CA
I love their mocha frappes. They beat Starbucks and Seattle's hands down. The atmosphere is awesome and you can get on-line FOR FREE on their computers! Skip Kinko's and the library for this surfing experience. I also love that they have Karaoke any time you want. Its nice and quiet otherwise.
The staff are SO friendly and their selection really is top of the line. The doctors are warm and welcoming and I cannot stress enough how pleased I am with their service.
Not to mention, when I checked their prices against Holbert's and Lenscrafters they won hands down. Their contacts are usually 2-3 bucks cheaper (adds up with a year supply) and you cant beat the free eye exam!
I found the service to be lack luster. When I first walked in the staff did nothing but goggle at me from their desk and on top of that the selection was bad.