To all those waiting to get your furniture from Baby World, here is what happened to us and an idea of how to get them to deliver your stuff.... My wife and I ordered furniture from them and after 12 weeks started calling every couple of days to ask where the stuff was. We were told that the manufacturer was not responsive and could provide no information about when the "truck" would arrive with our stuff. So we went on line and found the contact information for the furniture manufacturer that would be shipping the furniture to Baby World for us to pick up. They were surprised to hear that it was taking 12 weeks or more to ship stuff they had in stock and could ship for delivery immediately. I found out the real reason that the manufacturer was not shipping anything to Baby World was that Baby World has credit issues, which in my opinion was that they did not pay for stuff already shipped. He was happy to hear that we had paid by credit card and then called them directly to work out something with Baby World that had our furniture to us in 2 weeks. Two weeks after my call to the manufacturer we had our stuff. In my opinion Baby World is probably running a Ponzi like scheme, taking money from new customers and paying past due bills so that manufacturers will ship more stock. What they are doing to pregnant women is immoral and probably illegal as well.If you have not purchased anything from them stay away! If you are still waiting contact the manufacturer and ask them to help. It worked for us.
Long Time Customer Glad to Have Found Someone Else??. Been going to them for 5 years now. To lazy to switch until my latest problem and glad to have found someone else. Office staff and owners just do not care. Also very Expensive compared to others in town.
3 issues in the past 5 years and had enough.....
1. Had problems with billing. They had a problem with my insurance and threatended collections before they recognized their error and fixed after I spent a couple of hours working with them on the phone.
2. Had a problem with some frames that cracked. Asked them to to help be repair. Told "sorry cant help you the frames out of warranty and we can not get parts, come on in and we can sell you a new pair". I had to find replacement parts on the internet on my own.
3. Scheduling staff hung up on me when I asked them to hold on for a 10 sec while I told another call that I would call them back.
To be fair the Eye Doctors are OK. But for the money there are much better providers in town.