My Boyfriends' dad has been at Villa Springs for a few weeks. I have visited several times and i have stood at the nurses' desk for several minutes while three nurses had casual conversations and they never asked if they could help me. I had to rudely interrupt.This happened every time i visited I visited Thursday evening and he was fine.it was at least 85 degrees in the room. at 85 degrees it is very hard to breath if you are not have breathing problems which he did.They had promised him a fan but he never got it. He said he had not been out of the bed since he got there..No tv or phone. Friday morning he was found a couple hours after he passed on. still no cause of death. they only want a medicare card.