During Sept, 2009 Atlanta floods our sump pump mechanism was stuck & our basement started flooding. HiTech answered their phones at 2:30am and was at our house within the hour. Immediately began pumping over 1,000 gallons of water from our basement stairwell area, extracted water that had gotten inside the basement, pulled up carpet w/ padding, had industrial fans and dehumidifiers operating, and sprayed anti-microbial agent. Within 3 days our moisture level in the basement was better than before the storm and they restored our basement to normal. Diallo and Alpha were extremely professional, quick and easy to work with on a very busy evening/morning of regional flooding. They even stayed extra time with us that evening/morning until our sump pump was fixed and we were safe from more potential flooding. Their pricing was reasonable and we were grateful. I would highly recommend.