Kristie and Patricia were delightful to work with and showed me exactly what I was looking for. Kristie did a good job negotiating for favorable lease terms despite the landlord's recalcitrance. While I would have liked to have the landlord install a new carpet and received some break on the broker fee, I nonetheless firmly believe that I got the best deal in Beacon Hill. Kristie and Patricia were also able to close the deal in one afternoon; from showing me the apartment to getting the landlord to accept my application and have the lease signed by both parties. They made the process very easy and I never expected such a good deal and such great service.