I've been dealing with Extreme Steam for the last couple of years, and I must say, I have never received better customer service than what I did the other day. The work that was done on my tiles AND carpet was GREAT! I don't think I've ever seen Spanish Tile come so clean in my life! I have two dogs so imagine with the "In and Out" everyday. A regular mop, even with the best floor cleaner cannot compare to the work that Extreme Steam does. One more thing, they are always on time and provide EXCELLENT customer service. I've referred many friends and family to them in the past and they have been happy with the services they were provided too! It's out of the ordinary to see such a poor review for extreme steam because they have provided such wonderful work and respectful customer service. I wouldn't do business with anyone else. Til this day, they are and will forever be the best in my book. THANK YOU EXTREME STEAM!??