I purchased a sofa and loveseat that fit the dimensions of my space and had the look I thought I wanted. Although the set looked nice, it turned out to be uncomfortable for me and my son. I contacted the salesman who sold me the set and, to my surprise, he told me to come in and select something else. He was very personable and charming, did not pressure me or make me feel badly about my previous choice. I also met the owner, who was equally as courteous. I took my time walking through the large showroom and found another sofa and loveseat that were more comfortable, yet still fit my space. I paid a little bit more than the first set, but it was worth it. The price was very reasonable and the sofa had a high-end look to it similar to one I had seen at Macys. The leather blend of the sofa I purchased would also be more durable than the so-called Italian leather set at that other store. You can't beat the knowledgeable sales staff, service and large selection available at Furniture USA. I don't know of another store in Sacramento that would be willing to provide an exchange after purchase and delivery of merchandise. They truly have something for everyone.