I went today and got my right cartilage pierced, while my guy friend got an industrial in his left ear. Christina was GREAT, she's so friendly and so knowledgable. The piercing room is so clean it's like a doctor's office. I've been to 2 other piercing places before and this is by far the best and cleanest, I highly recommend it. It is kind of expensive but I think it's worth it. I love my new piercing!