I cannot appreciate a business that will advertise cleaining ytour house un a rural area, then refuse to come out because it is 30 miles. Offered to pay extra m,iles/travel time, still won't come. In any area like WV, or other rural states, a distance of 30 miles is nothing. This Braboursville, WV business has not yet learned that they must be flexible enough to meet the needs of their customers, if they want to build a solid base. Bad management, don't know about the work.