We inherited a ring from my grandmother. It was very sentimental but I didn't love the style. We went to see Robert at Harry Merrill & Son Jewelers and he helped us to redesign the ring into a beautiful new design that the treasure and wear constantly. The process was wonderful and Robert helped us with 3-D renderings so I could see what the new ring would look like before it was completed. I had the opportunity to make revisions and now I have a ring made from my grandmothers old ring so I still feel like it is hers but the new ring is all me! I would definitely recommend them.