I've been a customer with Nehaflix for the past 6 years. They have a great selection and service. You can beat that especially with Indian DVD companies. I've tried others and they just take my order and never ship. Yes, I have had some bad movies which did not work but I understand they are the retailer and not the manufacturer. Nehaflix easily replaces the items and mails a new replacement.
Their prices are a bit high but their service is top notch. So I'm basically paying for service that other companies don't offer. It is well worth it :) What you see on the website is exactly what you receive unlike other websites even on Amazon.com.
Others who may have listed a problem but I don't believe Nehaflix is at fault. Who knows, it could be their competition writing frivolous claims to stay away.
I've recommended Nehaflix.com to my friends & family. To date, there has not been a single reason as to why I should shop somewhere else for my bollywood collection.