WV resident L.
I have spent thousands of dollars at Tri County. although they provide a decent service for the dollar, I find the staff a bit rude. The visits are always rushed and there is not a lot of personal face time with Dr Richards, IF AT ALL. Most times she is in the back "in surgery" They don't return calls, and once its closing time -Good luck if you have an emergency. She really needs to put more doctors on staff if she is so busy. For the money I spend, I want a "face to face" relationship and conversation with my vet, when I bring my pet. I understand busy...I have 4 kids. but the inabilty to provide quality customer service and your bothering me attitude is unprofessional. Without customers she be out of business.