I read these reviews and can't help but assume that the bad reviews were written a long time ago. I believe there was a change in Administration about 4 to 5 years ago; subsequently Park Plaza has vastly improved over the years becoming a top notch hospital. It is signficantly more convenient than the medical center and shares many of the same physicians. It has a friendly atmosphere, not cold and institutional like some of the medical center hospitals. My experience was wonderful and exceeded my expectations. I highly recommend Park Plaza Hospital and would return for medical care.