Bought my car here and had a good experience and have been please with parts department in the past but now am having a horrible experience with their service department. Needs a new alternator and 140 amp fuse. Estimated total is $1006 so hopefully this will be a gold plated alternator since online am finding new prices ~$300 and refurbished for $86. Worst part is delay. Took my car in on a Thursday and they still do not have the parts for it on Tuesday. I have had to call daily for updates and the story has a few differences every time. On Friday they said parts should be in on Monday or Tuesday, I even verified that they were going to be open Monday July 5th. Finally on Tuesday they admit to me that the order was not even placed until Tuesday. Also, they say they can't get the right sized fuse and need to replace the entire holder ($171 part). I would think the dealership should be able to find a part for their own car. Feel like I am being taken advantage of but as my rental car bill continues to climb just want it over and done with. Have recommended the dealership to folks wanting to buy a car in the past but if the service department now is an indication of what they have become, avoid at all costs!