So yeah...this lady at cozy cubbies needs a lesson in customer service. I don't think I would trust my kid with her. If you do not open your door after a certain time then you are not a 24 hour childcare facility. Furthermore, if someone calls and says they are looking for childcare and you are the owner of a childcare facility, then your response should not be, "Well, what do you want me to help you with?" (in a rude tone, might I add). I had to hang up on her because I could not believe what I was hearing. Maybe she doesn't need to be caring for anyone's children if she can't even handle a simple telephone inquiry!