So,, If I may,,, I want to share my day with you when I took my cat of 13 yrs to this Location----.
We have/had a beautiful Black and White Maine Coon cat that was showing some breathing problems this morning...bundled him up and hurried to the Vet ---(-been using this Vet office for over 10 yrs and no more than 5 minutes from the house)-- hoping that It wasn't to early in the day for Muffin to be seen...it was about 9ish am
Walked into a clear waiting area--- and explained my concern to the "receptionist" that my cat is having Labored Breathing and I need for him to be seen---
His response to me was--We're booked today and you might want to go to the U of I Vet School to have him check out----I told him that I need /want Muffin to seen now ---and he said "SORRY we are booked for the day ---and that the U Of I Vet School is not all that far to get to" ---and proceeded to give me directions-----
-That office would not even take 5 minutesof time to even look at Muffin to see if he could make the trip across town----to the U of I Vet School
I was dumbfounded------and left in tears with poor Muffin breathing heavier than just 5 minutes prior ----
Sooo, sadly to say -----never was able to get over to the U Of I ----Muffin passed in my car----------
So---reason for this review----
If you have a pet that needs shots,,,flea treatments or just a special diet need ,feel comfortable that this location will take care of you---But,, if you should need help when your pet is in distress---DON"T go there-----
'cause they'll not make the time for you and your pet ---and most likely send you to the U of I 's Vet School....
If I would of known I would have been dismissed with my concerns for my cat well being----I sure the heck would have gone to the U Of I first-----and not wasted my time or stressed out my cat more than needed to by going to this "Vet's Office"
And this Vet is called" Caring Hands" ?