Los Angeles, CA
I booked an online reservation and was so swamped before I left, that it wasn't until I was up in the air on my flight that I realized I NEVER CALLED TO CONFIRM! Ah! My reservation could be lost in cyber space! Even worse when I landed my phone wouldn't turn on... thankfully... there he was! Our driver right there next to the luggage belt with my name on a sign. Chatty while we waited for our luggage, I asked him for some restaurant suggestions, and he was super helpful!!!
Overall great experience!!!