I scheduled to have a 'full' done on my daughters hair, along with a cut. When I arrived, the hairdresser informed me that he only had time to do a partial. He said that it was going to cost $125 for the job which I felt was a fair competitive rate. When we returned the next day, we learned that they had failed to schedule the cut and could only color her hair...oh, and the price had changed overnight to $175. For such a pricey salon, they don't seem to have their act together. IF I went back, I would ask the scheduler repeat back everything I needed done, ask the rate and would get her name so I could complain if they tried to jack the rates up on me. Nice facility but too many inconsistencies with the staff for me to return.